To deposit checks, follow these steps:
1. Tap the $ (Transfer) icon
2. Tap Deposit a Check
3. Enter the check’s amount and select where you’d like the funds to go. You can send checks to your spending balance on any shared accounts that you manage.
4. Tap Add Image to take a photo of the front and back of your check
Before depositing your check sign the back of it and write Current/Mobile Check Deposit or your deposit may be rejected.
Note: Any check that you deposit must be written out to you, and it can take up to 5 business days to clear. Deposits made after 4 PM EST will begin processing the following business day.
Tips for Depositing a Mobile Check
- Make sure that you have a dark background behind the check so that the edges of the check are clear in the image.
- Use the flash if you need to, it’ll automatically be enabled if you’re in low light
- Start farther away and move closer to the check, the photo will automatically be taken once it’s in position
Checks We Can't Accept
We may decline to accept any check image you submit through Mobile Deposit at our sole discretion. You agree that you will not scan and attempt to deposit any of the following:
- Cashier’s Checks or Money Orders
- Travelers checks
- Starter checks or counter checks (checks from a teller window)
- Checks payable to any person or entity other than you (i.e., third party checks)
- Checks containing alterations, illegible items, fraudulent checks, or checks that you should have known or have reason to believe were fraudulent
- Checks that have been previously deposited at another institution via physical item, image or electronic funds transfer
- Checks from financial institutions located outside of the United States; checks that are not payable in U.S. dollars
- Checks that are more than six (6) months old
- Checks that are post-dated, or payable on a date in the future
- Substitute Checks (a digital reproduction of the front and back of an original check)
- Remotely created checks (a check created by a merchant with a buyer’s checking account number on it, but without the buyer’s original signature)
- Non-negotiable instruments, such as promissory notes.
Note: You cannot use the mobile check deposit feature to fund your account for the first time. Once you've made successful deposits from another funding source you'll be able to deposit checks successfully.
Can I cancel my check?
We are unable to cancel any checks once they have been submitted. For more information, feel free to reach out to our support team by chat, email, or by phone.