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How do I replace a lost or damaged card?

If you've misplaced your card or it's been damaged you can request a new card in the Card Settings section of the app for a $5 fee. 

Ordering a new card

  1. Tap Card Settings 
  2. Tap Replace Card and follow the prompts to have a new card sent to you 

Note: There is a $5 replacement fee for new cards. Your new card will be shipped via USPS and can take up to 7-10 business days to be delivered. If you haven’t received your card in this time frame, please contact us by clicking here.

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