To file a debit or credit card dispute, follow these steps:
- Go to the Spending tab and select the transaction you want to dispute.
- Tap Report a Problem.
- Select File a Dispute.
Be sure to provide all relevant details and supporting documentation to help our team thoroughly investigate your claim.
For disputes unrelated to debit or credit card transactions, please contact our Support team via chat, email, or phone—we’re happy to assist you.
Why was my card canceled?
If you report unauthorized transactions on your account, we’re required to issue you a new card to ensure your security and prevent further unauthorized charges. This is done to protect you from potential financial loss.
Can I cancel my dispute?
If you need to cancel a dispute, please contact us, and we’ll begin the process. However, if our investigation is already underway, we may not be able to cancel it.
My dispute was denied, how can I get documentation?
If your dispute was denied, you can request a copy of the documents or a written explanation detailing the final decision by emailing disputes@current.com.