When you return an item to a merchant in person or online, your refund will be processed by the merchant and sent back to your card. It can take 7-10 business days for the refund to be reflected in your Current Account.
A canceled transaction from Uber™ or reversed transfer from Cash App™ or Venmo™ will result in an authorization hold being placed on your card. These generally take 7-10 business days to expire from the authorizing merchant, as well.
Authorization holds and refunds from hotels or car rental services can take up to 15 business days to expire.
If the authorization hold for a transaction hasn't been released within the timeframes listed above, please contact us by clicking here.