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Why am I being asked to provide a photo-ID?

Sometimes we may need more information to verify your identity and keep our platform safe. This may happen for several reasons including if you've recently changed your address or your legal name.

If you are prompted, please upload one of these forms of identification:

  • A valid, unexpired state-issued driver’s license or identification card
  • A valid, unexpired U.S. passport or U.S. passport card
  • A valid, unexpired permanent residence card

If you are unable to provide one of the documents above we will not be able to verify your identity and unfortunately cannot open an account for you.

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