If your card was lost or compromised and a charge appears, immediately turn the card off within the app and contact us. We will work with you to investigate the charge and get a replacement card sent to you.
Pause your card
- Log into the app
- Scroll to the bottom of your home screen
- Tap Account Settings and toggle the card to Paused
Call us at 1-888-851-1172 and we'll look into the transaction right away.