The safety of our community is our top priority, and at times we'll close or restrict the use of an account for further review if we recognize unusual activity. 

We totally understand how frustrating this can be and we only make these difficult decisions after a detailed investigation. In these rare instances, our Fraud Team will contact you via email with more information about the status of your account. 

Please reply to this email and a member of our Fraud Team will follow up with you in 1-3 business days, if not sooner. You can search your inbox for an email with the subject An Important Message About Your Current Account.

If you recently changed your phone number and experience trouble accessing your account, please click here.