Why did the transfer to my bank account fail?

Sometimes transactions to or from a bank or credit union can fail. This can happen at the time of the transaction or a few days later.

Here are a few reasons why a transaction can fail:

• Insufficient funds - There are insufficient funds in your bank account or credit union account to complete the transaction.
• Frozen Account - Your bank or credit union account has been frozen.
• Other Reasons - Your bank or credit union rejects the transaction for some other reason.

If a transaction with your bank fails please contact your bank or credit union to check on the status of your account. Then either re-initiate the transaction, update your bank details or learn why your financial institution may not be able to process the transaction.