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How do I check the status of my dispute?

Once you’ve contacted Support to dispute a transaction on your Current card, you can easily check the status of your dispute directly from the app by following the steps below:

  1. Tap on Account
  2. Tap on Support
  3. Click on Disputes - from there you can view your open or past disputes.

Please note, that disputes have a maximum timeframe of 90 days to be completed. Most are resolved much sooner, but if you haven’t received an email update and it’s still within this timeframe - it simply means the dispute is still being investigated. For more information on what takes place during dispute investigations, click here.

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